Discover: Ensuring Consistency in Services Across Offices & Regions to Enhance Client Satisfaction
Time: 1:10 pm
day: Day Two
Details:
• Creating connections between office leadership to foster aligned cultures
• Supporting leadership to bridge the gap between business consistency and regional variance in standard procedures
• Building in flexibility with those responsible for developing work standards: What are the elements that must be standardized vs can afford some flexibility without impacting quality of delivery?
