Explore the Agenda
8:00 am Registration & Networking
8:45 am Chair’s Opening Remarks
Improving the Efficiency of Your Operational Excellence Initiatives
9:00 am Building a Framework for the Effective Selection & Structuring of Improvement Initiatives to Increase Efficiency Across Your Organization
- Identifying the core challenge driving the need for operational change, as to establish appropriate resourcing, KPIs and scope of change
- Evaluating readiness for change: Is there any foundational work we need to do with teams to overcome potential resistance upfront?
- Building a consistent structure for identifying, addressing, and scaling improvement initiatives across the business to ensure wide-spread improvement is sustained long-term
- Ensuring iteration and adaptation of initiatives as more teams trial improved frameworks and identify team specific nuances
9:30 am Audience Q&A
9:40 am Improving Change Management as New Processes Scale to Ensure Innovation Initiatives Are Upheld
- Overcoming pockets of cultural resistance to meet rapidly moving industry demands and facilitate effective process rollouts
- Ensuring leadership and reinforcement from the top down to help democratize systems and embed new ways of working
- Leveraging data and feedback loops to monitor the effectiveness of change overtime and inform further support required from operational excellence teams
10:10 am Audience Q&A
10:20 am Speed Networking
10:50 am Morning Refreshments
11:20 am Aligning Your Operational Excellence Goals with Strategic Enterprise Goals to Maximize Impact on Operational Efficiency
- Evaluating successful corporate messaging that aligns your employees to business strategy to inform the articulation of operational excellence efforts
- Harnessing steering committees of cross-functional leadership to support the prioritization of Opex resources and ensure that all are aligned behind your core purpose and value
- Empowering employees to contribute to identifying areas of improvement and uncover blindspots you may otherwise be unaware of
11:50 am Audience Q&A
Smoothly Transitioning to a Robust Technology Driven Approach
12:00 pm Panel: Uniting the CTO & COO: Evolving Your Organization’s Digitalization Strategy to Facilitate Sophisticated Technological Improvements That Actually Increase Productivity
- Evaluating and prioritizing which digital capabilities are needed within the organization
- Connecting with end users within the workforce to understand challenges and inform the decision-making process when developing your tech stack
- Creating a framework to accurately measure the impact of technology solutions are having on operations and efficiency
12:30 pm Audience Q&A
12:40 pm Networking Lunch
Increasing Operational Excellence Department Efficiency
1:40 pm Scaling an Operational Excellence Department to Suit Evolving Business Needs
- Building a business case on to the importance of appropriately resourcing an Operational Excellence department to remain effective and impactful within a growing organisation
- Exploring different models for operational excellence at scale to evaluate the most appropriate organizational design for your organization
- Increasing cross-departmental collaboration and finding digital tools to increase efficiency and do more with less
2:10 pm Audience Q&A
2:20 pm Connecting Operational Leaders With L&D Subject Matter Experts to Embed Systemic Learning Practices
- Improving buy-in of operational executives to working with internal and external training Subject Matter Experts (SMEs) to improve the organization and delivery of their curriculum
- Benchmarking effective ways to delivery training to the modern workforce that embeds the hard and soft skills critical to the modern contractor
- Incentivizing and upskilling internal subject matter experts to become effective educators and share company best practice
- Harnessing L&D insights to monitor and continuously improve upskilling and training delivery
2:50 pm Audience Q&A
3:40 pm Afternoon Refreshments & Networking
3:50 pm Audience Discussion: Developing a Structure of Continuous Upskilling & Employee Development at Scale to Increase Productivity & Improve Workforce Capacity
- Ensuring on-the-job and peer learning opportunities are available to all employees across operations, regardless of tenure
- Embedding feedback loops from newly promoted individuals on the effectiveness of training and upskilling at the previous level to improve overall business competency
- Taking time to create exposure and build experience across different project types, to ensure working processes are up to date with current market demands and you have a more adaptable workforce to fluctuating resource needs