About Event
Whether you're a Chief Operating Officer or an Operational Excellence Manager, this conference year-on-year offers valuable insights to help you further develop your firm's culture and organizational structure to support operational excellence.
In 2025, we had end-to-end content designed to upskill your entire department! If you missed out this year, make sure to join us for 2026.

If you are responsible for establishing the strategic direction for your organization, join other C-Suits & VPs to understand how to balance business needs with strategic investments to improve productivity and reduce operating costs. To help you achieve this, sessions from 2025 on pressing challenges included...
Highlights Included:
· Creating consistency and standardization across fragmented organizations
· Staffing and resourcing continuous improvement efforts for maximum ROI
· Hiring and retaining the best talent
· Adapting your business model to fully deliver to emerging industry trends

Do you develop initiatives to improve areas of the business to align with overarching strategy? We have dedicated sessions on the development and change management strategies required to successfully implement initiatives for business process improvement. Sessions in 2025 detailed...
Highlights Included:
· Centralizing real-time best practices and SOPs for easy access
· Improving the way you manage change and boost adoption
· Developing your workforce and fostering collaborative team dynamics
· Upgrading your tech stack in line with organizational goals
So as an organization, make sure you have both your C-Suite Executives and Operational leaders in the room next year to understand industry best practices and streamline operations end-to-end from strategic inception to implementation and ultimately offer superior services to those of your competitors.