All times shown are in Pacific Time (PT)
8:00 am Chair’s Welcome
Harnessing Data to Inform Strategic Improvement
8:10 am Investigating How to Harness Advanced Analytics for Corporate Performance Measurement & Preventative Action
Synopsis
• Defining your advanced analytics strategy and determining which KPI’s are the most useful to understand operational inefficiencies across all teams
• Revealing how to collate and meaningfully analyze corporate performance data to inform executive decision-making
• Transforming complex metrics into easily digestible information which can be scaled and harnessed by all company leadership to measure performance and identify the most effective enterprise wide adjustments
8:40 am Establishing a System to Effectively Track & Utilize Real Time Project Data to Identify & Eliminate Process Inefficiencies
Synopsis
• Establishing effective real-time data capture and collation from the job to ensure teams have the right data at the right time to fast-track process improvement changes
• Creating holistic project dashboards to begin identifying trends in project failures and better understand the impact of each team member in reinforcing these inefficiencies
• Discovering how ‘lagging indicators’ can be transformed into ‘leading indicators’ to ensure teams get ahead of potential problems before they happen
9:10 am Live Q&A with Speakers
9:20 am Panel: Establishing a Culture of Data-Driven Decision Making to Ensure Employees Consistently Improve Operational Efficiencies
Synopsis
• Understanding how your employees are currently using data and ensuring every employee has the tools and understanding to improve their own efficiencies
• Ensuring clear communication and reinforcement of the value of data-driven decision making at every level
• Exploring real world examples where incorporating data into day to day decision making has maximized employee productivity in the field
• Creating a robust checklist to methodically assess the efficiency of business wide process’ so that all
groups are able to pinpoint and categorize the legacy processes most in need of improvement
10:00 am Break & Speed Networking
Synopsis
Grab a quick cup of coffee from the comfort of your own kitchen and jump straight into this exclusive virtual speed networking! This session is the ideal opportunity to meet face-to-face and establish meaningful business relationships.
Aligning Operational Excellence Goals With Client Priorities
11:00 am Understanding Client Priorities to Inform Our Journey to Excellence
Synopsis
• Revealing how teams can more effectively understand changing client priorities and ‘read between the lines’ to identify opportunities to excel: What questions can truly reveal your clients’ specific priorities outside of what’s written in the RFP?
• Understanding how to design products and services according to what your customers truly want: How can client feedback be harnessed to inform strategic plans, training, and wider project delivery?
• Underlining the impact employee behavior and misalignment of internal teams has on client dissatisfaction and relating this to the bottom-line metrics of your workforce so that they always go out of their way to deliver excellent customer service
11:40 am Audience Discussion: Defining, Collating & Disseminating Best Practices Company-Wide to Ensure Large-Scale Process Improvement to Achieve Business Results
Synopsis
Grab a quick cup of tea or coffee from the comfort of your own kitchen and jump straight into a digital
audience discussion. This audience discussion will allow you to compare your business’ approach gathering and disseminating best practices from your projects – from establishing an effective process to collect lessons learned, to the best place to store and share your playbook, to effectively resourcing consistent playbook updates. Ensure you don’t reinvent the wheel and walk away with the understanding of which approaches work and which don’t so that you can build the best structures for your company’s project advancement.
12:10 pm Breaking Down Silos & Creating a Single Workflow Across AEC Functions to Set-up for Excellence in the Field
Synopsis
• Discovering how to methodically break down and integrate silos across AEC groups to create more collaborative project teams and accelerate productivity
• Visualizing a single AEC workflow to give your people a clear understanding of the interdependency of actions, and how they can personally contribute to improvements in overall project efficiency
• Connecting your data, silos, and operating systems to give employees the tools to more effectively communicate and integrate new ways of working
• Reviewing the most difficult silos that exist across the AEC workflow and how you can effectively overcome them
12:50 pm Break & Refresh
1:10 pm Panel: Revealing How to Embrace Digital Tools to Optimize Jobsite Productivity & Safety in the New Normal
Synopsis
• Discovering the most effective tools for facilitating remote jobsite management and maintaining connectivity and alignment of the entire project team
• Identifying support functions and processes that historically took place on the jobsite but have proven to be effectively facilitated remotely, and actually improve overall long-term operating efficiencies in the field
• Leveraging the new normal to encourage adoption of new workflows, justify the ROI for new tools, and solidify the utilization of remote tools in the field more quickly and efficiently
1:20 pm Chair’s Closing Remarks
1:40 pm Case Study: Building & Maintaining a Strong Company Culture Which Motivates Your Employees to Maintain Collaborative Working, Remotely
Synopsis
• Underlining the key initiatives put in place at the start of the pandemic to maintain a collaborative and productive culture despite increased physical distance: What worked, what didn’t and why?
• Quickly establishing new tools and processes to reflect organizational changes and ensure teams enhance communication while working remotely
• Reinforcing the need for full transparency and additional effort from team leaders to address the emotional and psychological challenges of working remotely: How has this actually strengthened our culture in the last year?