Nurturing a Culture of Sharing Lessons Learned to Build the Knowledge Cycle for Continuous Improvement
Time: 1:40 pm
day: Day One Track A AM
Details:
- Creating a culture of collaboratively recovering from errors to foster an environment of transparency and a team-wide effort to learn from mistakes
- Devising solutions to disjointed access to ‘lessons learned’ so workers on different projects and departments don’t make the same mistakes
- Creating a database of case studies so employees have something to turn to in order to rectify errors
