Case Study: Achieving Standardization Despite Workflow Diversity to Increase Consistency of High-Quality Product & Services
Time: 8:00 am
day: Day Two
Details:
• Understanding what templates and processes need to be improved to increase consistency across your organization
• Creating a company playbook: Establishing Standard Operating Procedures (SOPs) with flexibility of application for different markets and delivery methods
• Collecting feedback when implementing new standards and processes to continuously focus on process improvement
